Last updated: April 15, 2026
Dental Cooperative, Inc. ("Dental Cooperative," "we," "us," or "our") is committed to protecting the privacy of our members, website visitors, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at new.dentalcooperative.com (the "Site") and use our member portal services.
1. Information We Collect
Information You Provide Directly
- Account and membership information: Name, email address, phone number, practice name, practice address, dental license number, NPI, and other professional identifiers when you join or manage your Cooperative membership.
- Contact form submissions: Name, email, phone, practice name, and message content when you contact us through our website forms.
- Program enrollment data: Information related to your participation in Cooperative programs including vendor partnerships, insurance maximization, HR benefits, merchant services, practice financing, and transitions.
- Financial information: Savings estimates, enrollment data, and program performance metrics associated with your practice. We do not directly collect or store credit card numbers, bank account numbers, Social Security numbers, or tax identification numbers through the Site.
Information Collected Automatically
- Usage data: Pages visited, time spent on pages, referring URLs, and navigation paths.
- Device information: Browser type, operating system, screen resolution, and device identifiers.
- Cookies and similar technologies: We use essential cookies to maintain your session and remember your preferences. See Section 6 for details.
Information from Third Parties
- Microsoft Dataverse: Your membership and program data is stored in and retrieved from Microsoft Dynamics 365 / Dataverse, which serves as the Cooperative's central data platform.
- Identity providers: When you sign in through Microsoft Entra ID (Azure AD), we receive your name and email address from the identity provider.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the member portal and Cooperative services
- Display your practice's program enrollment, savings, and performance data
- Process membership applications and program enrollments
- Respond to your inquiries and provide customer support
- Connect you with your Area Director and vendor partners
- Send administrative communications about your membership and programs
- Analyze usage patterns to improve our website and services
- Comply with legal obligations and enforce our terms of service
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Vendor partners: When you enroll in a vendor program, we share necessary enrollment information with that vendor to facilitate the partnership and track your savings.
- Service providers: We use Microsoft Azure and Dynamics 365 to host and process your data. These providers are contractually obligated to protect your information.
- Area Directors: Your assigned Area Director has access to your practice information to provide personalized support and program recommendations.
- Legal requirements: We may disclose information when required by law, court order, or governmental regulation, or when necessary to protect our rights or the safety of our members.
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Encrypted data transmission (TLS/HTTPS) for all web traffic
- OAuth 2.0 authentication with Microsoft Entra ID for member portal access
- Role-based access controls within Microsoft Dynamics 365
- Content Security Policy headers with nonce-based script protection
- Regular security reviews and vulnerability assessments
While we take reasonable measures to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your Cooperative membership is active and for a reasonable period thereafter to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Program performance and financial data may be retained in aggregate form for historical reporting.
6. Cookies
We use the following types of cookies:
- Essential cookies: Required for the member portal to function, including session authentication cookies. These cannot be disabled.
- Preference cookies: Remember your settings and choices across visits.
We do not use advertising or tracking cookies. We do not participate in interest-based advertising networks.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal retention requirements)
- Object to or restrict certain processing of your information
- Receive a copy of your information in a portable format
To exercise these rights, contact us at the address below. We will respond to your request within 30 days.
8. Children's Privacy
Our services are intended for dental professionals and business entities. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have collected information from a minor, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Site with a revised "Last updated" date. Your continued use of the Site after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Dental Cooperative, Inc.
Phone: 801.456.0446
Email: privacy@dentalcooperative.com
Website: dentalcooperative.com/contact